Park Air Express - Home Page
Welcome to Park Air Express
How Do We Rate?
1. How long did you wait for the following services?
Vehicle Check-in
No Wait
1-5 min
6-15 min
16+ min
Shuttle to Airport
No Wait
1-5 min
6-15 min
16+ min
Shuttle from Airport
No Wait
1-5 min
6-15 min
16+ min
Check-out with Cashier
No Wait
1-5 min
6-15 min
16+ min
Vehicle Return
No Wait
1-5 min
6-15 min
16+ min
2. How would you rate the following interactions?
Greeter
Excellent
Good
Fair
Poor
Shuttle Driver
Excellent
Good
Fair
Poor
Front Desk Cashier
Excellent
Good
Fair
Poor
Phone
Excellent
Good
Fair
Poor
3.How would you rate your overall experience?
Excellent
Good
Fair
Poor
4. In order to receive One Free Day of parking in the future, please provide the claim number of the visit you are rating.
5. Day of week/time of day you used Park Air Express?
Date:
Time:
1
2
3
4
5
6
7
8
9
10
11
12
00
10
20
30
40
50
am
pm
6. Were you greeted?
Yes
No
7. How would you rate the attendant overall?
Personal Appearance
Excellent
Good
Fair
Poor
Courtesy
Excellent
Good
Fair
Poor
Efficiency with luggage and passengers
Excellent
Good
Fair
Poor
8. Did the attendant give you clear directions on where to check in and out?
Yes
No
9.Overall how would you rate the valet attendant?
Excellent
Good
Fair
Poor
10. How long did you wait for the shuttle bus?
No Wait
1-4 min
5-10 min
11-14 min
15+ min
11. Do you recall the bus driver's name or bus number?
Driver's Name:
Bus Number:
12. How would you rate your bus driver?
Personal Appearance
Excellent
Good
Fair
Poor
Courtesy
Excellent
Good
Fair
Poor
Efficiency with luggage and passengers
Excellent
Good
Fair
Poor
Driving Competence
Excellent
Good
Fair
Poor
13. Was the shuttle bus neat and clean?
Yes
No
14. On a scale of 1-10 (10 being the best) how would you rate the overall bus service?
1
2
3
4
5
6
7
8
9
10
15. Please enter your zip code:
16. How often do you fly out of KCI?
First Time
1-5 Times/yr
6-10 Times/yr
More Than 10/yr
Additional Comments
If you desire to contact our office direct, please call 816-268-0880.
May we contact you? (Optional)
Yes
No
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